Frequently Asked Questions

What makes Enchanted Connections different from dating apps?

Unlike dating apps, we personally meet and vet every client in our network. We take time to understand your values, lifestyle, and relationship goals, then carefully hand-select potential matches. Our process eliminates the need to scroll through endless profiles or worry about misrepresentation. We focus on quality over quantity, presenting you with carefully chosen matches who align with your preferences and are serious about finding a lasting relationship.

How long does the matchmaking process take?

The matchmaking timeline varies for each client, as we prioritise finding the right match over making quick introductions. Typically, after your initial consultation and profile creation, you can expect your first introduction within 4 weeks. We recommend committing to a minimum 6-month membership to allow time for meaningful connections to develop.

What geographical areas do you serve?

We are a Uk based company operating nationwide.  As part of the consultation, clients can let us know if they are open to considering a long term relationship.

Membership & Pricing

How much does your service cost?

Our matchmaking services are customised to each client's needs, however we want to ensure that are services are accessible. Memberships start from as little as £14.99 per month.  During your complimentary consultation, we'll discuss package options that best fit your goals and budget. 

What's included in a membership?

Standard memberships include:

  • Detailed profile creation 
  • Hand-selected introductions
  • Pre and post-date coaching
  • Ongoing support and feedback
  • Access to exclusive events
  • Dating strategy sessions

VIP packages include additional benefits such as priority matching, image consulting, and concierge dating services.

Do you offer a guarantee?

While we can't guarantee love (anyone who does isn't being truthful), we do guarantee that every match will meet your core criteria and have been personally vetted by our team. 

The Matching Process

How do you screen potential matches?

Our screening process includes:

  • In-depth personal interview
  • Relationship history review
  • Current relationship goals assessment
  • Lifestyle compatibility evaluation
  • Photo verification

How many matches can I expect?

Quality is our priority over quantity and the number of matches will depend on your preferences and the members that are on our books. 

Privacy & Security

How do you protect my privacy?

Your privacy is paramount. We follow strict confidentiality protocols:

  • All staff sign NDAs
  • Photos and profiles are never shared online
  • Matches must approve sharing of information
  • Private database with restricted access
  • Option to use first name only basis
  • Discrete billing practices

Will anyone know I'm using a matchmaker?

Your membership is completely confidential. We never share client information without explicit permission, and you control how much information is shared with potential matches.

Compatibility

What if I don't like my match?

Open communication is essential. After each introduction, we conduct detailed feedback sessions with both parties. This helps us refine your future matches and ensures we're targeting the right connections for you. You're never obligated to meet someone a second time.

Getting Started

How do I begin?

The first step is booking a complimentary consultation which you can do here . During this meeting, we will:

  • Discuss your relationship goals
  • Explain our process in detail
  • Answer your questions
  • Determine if we're a mutual fit
  • Review membership options

What should I prepare for the consultation?

Come prepared to discuss:

  • Your relationship history
  • Current dating goals
  • Deal-breakers and must-haves
  • Lifestyle and values
  • Professional and personal commitments
  • Timeline for finding a partner

Can I speak with current clients?

We can provide testimonials from successful matches who have agreed to share their experiences. Due to privacy policies, we cannot connect you directly with current clients.

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